Due to our products being fully customized and pre-made, Dream City Enterprises does NOT offer refunds or exchanges on any products!! 

ALL SALES ARE FINAL, NO REFUNDS OR EXCHANGES WILL BE PROVIDED!!

Wrongfully Packed Orders:

Please inspect your order upon reception and contact us immediately if you somehow receive the wrong item, so that we can evaluate the issue and make it right as soon as possible. In most cases, items will only be EXCHANGEABLE, NOT refundable.

To start an exchange, you can contact us at dreamcityenterprises.ap@gmail.com.

• Please note that any orders sent back to us with no exchange confirmation will NOT get refunded and the exchange may not be done if not confirmed with us first.
• Please note that the shipping cost for returning the goods will need to be covered by the customer.